Category Archives: Financial Aid

‘It Depends’: Responding to Common Financial Aid Questions

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Students, parents, and guardians regularly ask questions about the financial aid process. Those questions begin as families work to complete the FAFSA for the first time and continue for the entire time a student is enrolled in college. Then, after graduation, students routinely seek advice as they check on upcoming student loan payments and may have new questions about graduate or professional school funding.

Although each student’s situation is unique, knowing how to respond to common financial aid questions can help you effectively advise the students you serve. Questions involving application status and refund status are very common, and the answers are rarely cut-and-dry. But even if you can’t offer students a firm “yes” or “no” — providing information specific to their situation can help ease confusion, as illustrated in the examples below.  

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Plan Ahead to Make College Affordable

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It took a lot of work to become a high-achieving high school senior.

You studied hard, got involved outside the classroom, and took pride in your accomplishments.

You are now in the middle of applying to numerous colleges and universities, completing the Free Application for Federal Student Aid (FAFSA), and having staff at your school talk to you about scholarship opportunities. You are being congratulated and celebrated by family, teachers, and community members for your hard work and good grades—and you might have been told that a college is sure to award you a large or full-ride scholarship due to your GPA and achievements.

As a financial aid administrator for 26 years, this is when I get concerned. The false presumption among many students that their top-choice college will surely offer them an attractive financial aid package too often leads to students spending little or no time applying for local scholarships.

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 Enforcement Unit Reconstituted to Protect Student Aid Against Waste, Fraud, and Abuse

The Biden administration recently announced the reconstitution of an office designed to safeguard taxpayer-funded student aid dollars and protect students from predatory colleges. The previous administration had “deprioritized” the department tasked with enforcement of student protection regulations within the Office of Federal Student Aid in a move viewed by pro-student advocates as enabling problematic behavior on the part of predatory colleges.

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Update: What the Federal Student Loan Servicing Shake-Up Means for Borrowers

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In 2010, the federal government eliminated the bank-based student loan program (formerly the Federal Family Education Loan Program, or FFELP) in favor of originating loans directly from the Department of Education). The move saved the federal government more than $10 billion in payments to banks—funding that has since been used to increase student aid. While the department serves as the loan originator, the role of servicing student loans was left to external entities.

Continue reading Update: What the Federal Student Loan Servicing Shake-Up Means for Borrowers

Is a Financial Aid Refund Check Really ‘Extra’ Money?

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You completed the Free Application for Federal Student Aid (FAFSA) and submitted all the needed paperwork.

Now you are enrolled in school and your friends are talking about getting a refund check. An email sent from your college says the funds will be available soon. Spring break is coming up and some of your friends are talking about going to the beach. Then you get another email from the campus housing office. They are asking you to save a few hundred dollars for the housing deposit for the upcoming fall semester.

Now you are curious. Is a refund going to be in your bank account? You may be wondering: “Is this extra money for me to spend?”

Let’s review how this works.

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New Campaign Seeks to #DoublePell

A new national campaign is underway to increase federal financial aid for low- and moderate-income students.

The aim of #DoublePell is simple. Supporters want to double the maximum Pell Grant, a move that would allow a student’s annual award to top out at $13,000.

A new website, doublepell.org, offers more information about the proposal and includes a customizable letter that students, families, and others can send to their members of Congress to communicate support for the increase.

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Enhanced Loan Counseling Now Available to Student Borrowers

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New features unveiled this week on StudentAid.gov are designed to help students better understand the process of borrowing for college and choose a repayment plan that’s right for them.

Both the website and myStudentAid mobile app are now equipped with enhanced entrance and exit counseling modules.

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FAFSA Resources for Students and Professionals

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Last week, the Department of Education wrapped up its four-day virtual Federal Student Aid (FSA) Training Conference. The conference mainly serves as an annual training for financial aid professionals who disburse federal aid to students on campus.

COVID-19 has created a great deal of uncertainty among students and families, as well as admission and financial aid professionals. Foremost among these uncertainties is the fact that there has been a 15 percent decline in FAFSA submissions from high school seniors nationwide compared with the same time last year.

Now, more than ever, students and families need information and support to complete the financial aid process.

Continue reading FAFSA Resources for Students and Professionals